Frequently Asked Questions
Find answers to our most frequently asked questions.
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Are Luna Creations soaps 100% natural?
Yes. All our soaps are made with natural ingredients, without harsh chemicals, designed to care for your skin honestly and effectively.
Are they vegan or cruelty-free?
Yes, our products are vegan and never tested on animals.
How do I know which soap is ideal for my skin type?
It depends on what you're looking for:
- Oily or acne-prone skin: we recommend our facial line with activated charcoal, spirulina, or clay.
- Dry or sensitive skin: our moisturizing line is ideal, such as honey and oatmeal, goat milk and honey, or shea butter.
- Dull or lackluster skin: try our turmeric and honey soap.
- Skin that needs renewal: our exfoliating line with coffee, sea salt, or oatmeal is perfect.
If you have any questions, you can write to us on WhatsApp and we'll help you choose.
Can I use these soaps on my face and body?
Our Facial line is specifically formulated for the face, with gentler ingredients. The Body line can be used on the entire body, including the face in most cases, although we always recommend doing a patch test first.
What makes activated charcoal special in soaps?
Activated charcoal helps deeply cleanse pores, control excess oil, and reduce the appearance of impurities, ideal for oily or combination skin.
Are exfoliants suitable for sensitive skin?
Our coffee and sea salt scrubs are more intense, recommended for normal or resilient skin. If your skin is sensitive, we recommend our much gentler oatmeal scrub.
Can I use the herbal soaps (rosemary, lavender, chamomile) every day?
Yes, our herbal line is formulated for daily use, as it contains soothing and gentle ingredients such as lavender, chamomile, and aloe vera.
Do moisturizing soaps dry out your skin like traditional soap?
No. On the contrary, our moisturizing line (with shea butter, avocado, coconut cream, honey, and oats) is formulated to nourish the skin while cleansing, ideal for those with dry or sensitive skin.
Do you have any ingredients that could cause allergies?
Yes, some products contain ingredients such as honey, oats, or essential oils that can, on rare occasions, cause reactions in sensitive skin. We recommend testing the product on a small area of skin before full use. If you notice irritation, discontinue use immediately.



