Terms of service

This website is operated by Luna Creations. Throughout the site, the terms “we,” “us,” and “our” refer to Luna Creations. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

Online Store Terms

By using this site, you confirm that you are legally able to enter into a binding agreement. You may not use our products or services for any unlawful or unauthorized purpose.

Products and Services

We make every effort to display our handmade soaps and body-care products as accurately as possible. Because many of our products are handmade, slight variations in color, shape, size, scent, or appearance may occur.

Pricing and Availability

Prices and product availability may change without notice. We reserve the right to limit quantities, discontinue products, or correct pricing or product information errors at any time.

Orders

We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, pricing errors, or other issues. If an order is canceled after payment has been processed, an appropriate refund will be issued.

Shipping

Shipping times, costs, tracking, and delivery terms are described in our Shipping Policy.

Returns and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Personal-Care Products

Our soaps and body-care products are intended for external use only unless otherwise stated. Customers are responsible for reviewing product descriptions and ingredient information before use. Discontinue use if irritation occurs.

Intellectual Property

All store content, including logos, product descriptions, photographs, graphics, and branding, belongs to Luna Creations or its respective owners and may not be copied or used without permission.

Third-Party Services

Our store may use third-party services such as Shopify, payment processors, and shipping carriers. We are not responsible for the actions, policies, or availability of third-party providers.

Limitation of Liability

To the extent permitted by law, Luna Creations will not be liable for indirect, incidental, or consequential damages resulting from the use of our products, website, or services.

Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page.

Contact Information

Questions about these Terms of Service may be sent to lunacreationshandmade23@gmail.com.